Legal notice
Legal Notice & Business Information
Select Anime is operated by SoirStudio Inc., a company registered in Japan. The following discloses our business details and key terms of sale. (It also serves as our disclosure under Japan's Act on Specified Commercial Transactions.)
| Legal seller | SoirStudio Inc. (trading as “Select Anime”) |
|---|---|
| Operations manager | [Representative name] |
| Address | GYB Akihabara 4F/5F, 2-25 Kanda Suda-cho, Chiyoda-ku, Tokyo 101-0041, Japan |
| Contact | Please use our contact form. We reply within 2 business days (Japan Standard Time). A telephone number is available without delay upon request. |
| Prices | Shown on each product page in US dollars (USD). Displayed prices exclude shipping and import duties/taxes. |
| Additional charges | Shipping is calculated from the parcel's weight and destination country and shown at checkout (we do not offer free shipping). United States orders ship Delivered Duty Paid (DDP) — import duties and taxes are prepaid, so nothing further is due on delivery. Orders outside the United States ship Delivered Duty Unpaid (DDU) — import duties, taxes, and brokerage fees are the buyer's responsibility and are not included in the price or shipping. |
| Accepted payment | Major credit/debit cards (Visa, Mastercard, American Express, etc.), PayPal, and other methods shown at checkout. |
| Payment timing | Payment is captured when your order is confirmed, in accordance with each payment provider's terms. |
| Dispatch & delivery | In-stock items are dispatched within 1–10 business days of payment confirmation. Pre-orders dispatch between the official release day and 5 business days after release. Estimated delivery after dispatch: Japan Post / Orange Connex 10–21 business days; FedEx / DHL 3–7 business days. These are estimates, not guarantees, and may vary with weather or customs. |
| Returns & exchanges | Returns are accepted within 30 days of delivery, only where an item is materially different from its listed description or condition grade, arrived damaged, or was the wrong item — and only with prior authorization. Items matching their listing (including normal wear consistent with the grade) are not returnable. We do not offer direct exchanges; approved returns due to our error are refunded. Buyer-caused return shipping is the buyer's responsibility. Refused, unclaimed, or abandoned parcels are subject to the deductions in our Refund Policy. Full terms: Refund Policy. |
| Order changes & cancellation | As most pieces are one-of-a-kind, orders are final once placed; cancellations or changes generally cannot be accepted. For urgent matters, contact us within 24 hours of purchase (best effort, not guaranteed). |
| Products | Genuine, officially licensed Japanese anime and character merchandise, primarily pre-owned and one-of-a-kind. We do not handle counterfeits, bootlegs, or fan-made goods. |
| Quantity | Pre-owned one-of-a-kind items are generally limited to one per order. New or newly released items may be limited per customer to ensure fair access. |
| Governing law | Governed by the laws of Japan; see our Terms of Service. Nothing here limits mandatory consumer-protection rights in your country or state of residence. |